We're looking for a Senior Pensions Administrator to bring expertise, energy, and leadership to a dynamic team. You’ll take ownership of complex cases, support and mentor junior colleagues, and help ensure clients and members receive exceptional service—all while working in a flexible and inclusive environment that values your contributions.
What You’ll Be Doing
- Deliver high-quality DB scheme administration and benefit calculations
- Check, authorize, and oversee the work of junior team members
- Train and support colleagues to build a high-performing team
- Manage scheme member records and respond to enquiries
- Collaborate with clients, actuaries, and third-party stakeholders
- Contribute to ongoing projects and process improvements
- Ensure compliance with regulatory and quality standards (ISO, AAF)
What We’re Looking For
- Solid experience working with defined benefit (DB) pension schemes
- A methodical, organized approach with great attention to detail
- Excellent communication skills—both written and verbal
- Confidence using Microsoft Office, especially Excel
- A strong team player who leads by example
Qualifications:
- Good GCSEs in Maths and English (A Levels preferred)
- Actively working toward (or open to pursuing) professional pensions qualifications (e.g. CPC, QPA, DPC, APMI)
This is a Hybrid working role with twice per week in the central London office. You will be rewarded with a good salary and the following benefits;
- Annual discretionary bonus
- 25 days’ holiday plus holiday buy/sell options
- Pension matching, healthcare plan, and life assurance
- Flexible benefits scheme and retailer discounts
- Paid volunteering days to support causes that matter to you
- Digital GP access and employee assistance programme
- Friendly, professional culture that supports diversity and inclusion
