Senior Pensions Administrator

We're looking for a Senior Pensions Administrator to bring expertise, energy, and leadership to a dynamic team. You’ll take ownership of complex cases, support and mentor junior colleagues, and help ensure clients and members receive exceptional service—all while working in a flexible and inclusive environment that values your contributions.

What You’ll Be Doing

• Deliver high-quality DB scheme administration and benefit calculations
• Check, authorize, and oversee the work of junior team members
• Train and support colleagues to build a high-performing team
• Manage scheme member records and respond to enquiries
• Collaborate with clients, actuaries, and third-party stakeholders
• Contribute to ongoing projects and process improvements
• Ensure compliance with regulatory and quality standards (ISO, AAF)

What We’re Looking For

• Solid experience working with defined benefit (DB) pension schemes
• A methodical, organized approach with great attention to detail
• Excellent communication skills—both written and verbal
• Confidence using Microsoft Office, especially Excel
• A strong team player who leads by example

Qualifications:

• Good GCSEs in Maths and English (A Levels preferred)
• Actively working toward (or open to pursuing) professional pensions qualifications (e.g. CPC, QPA, DPC, APMI)

• Annual discretionary bonus
• 25 days’ holiday plus holiday buy/sell options
• Pension matching, healthcare plan, and life assurance
• Flexible benefits scheme and retailer discounts
• Paid volunteering days to support causes that matter to you
• Digital GP access and employee assistance programme
• Friendly, professional culture that supports diversity and inclusion