Company Profile

The People’s Pension is a multi-employer scheme with independent trustees and is operated on a not-for-profit basis. It’s a hassle-free, flexible and portable workplace pension designed for people, not profit. And it’s suitable for any organisation, large or small, in any sector.

It’s the largest private sector pension scheme in the UK with over 3 million people auto-enrolled and now provides pensions to people from all walks of life.

Our values make up who we are. From the products we create to how we communicate with our members – in our award-winning contact centre, online or in writing – to how we talk to each other in the office.

We demonstrate our values every day:

Creating Simplicity

For too long, financial services and pensions have been made too complicated. We make things simple for our members. We're a corporate member of the Plain Language Commission – a sign of our commitment to help people understand financial products so they can make better decisions.

Showing Compassion

We care about what we do and we want to make a difference. We look for reasons to pay claims, not reject them. We invest time dealing with our customers and listen to what they have to say. We do things the way that works best for our members, not just the way everyone else does them.

Keeping Promises

Great administration and service is what makes us different. This means ensuring we manage, meet and, where possible, exceed people's expectations. We always do what we say we’ll do, and we don’t stop until it’s as good as we can make it.