30th July 2023
Steve Kent
Job Title: Assistant Consultant
Job Location: Bristol
History timeline: 1984 – 1998 Senior Pensions Administrator at Clerical Medical, 1998 – 2000 Complaints Handler at Zurich, 2001 – 2006 Pension Review Case Handler before becoming a Complaint Handler and Disability Claims Handler at Sanlam, 2006 – 2012 Assistant Consultant at PWC, 2012 – 2013 Risk Consultant Support at Capita, 2013 – 2016 Senior Pensions Administrator at Equinity, 2016 – 2019 Pensions Administrator at Buck, 2019 – 2022 Pensions Administrator at Broadstone, 2022 – Present Assistant Consultant at Isio.
About the role
My role at Isio is dynamic and diverse, no two days are the same. I draw on transferable skills from my previous roles, including knowledge of DB schemes, regulatory requirements, organisation, time management, and effective communication both verbally and in writing. I particularly enjoy the fulfilling nature of this people-based role.
I draft agendas for Trustee meetings, manage logistics and attend meetings, completing any follow-up actions. I collaborate with advisers, update Trustee policies, and handle regulatory reporting. While some travel is involved, many Trustee meetings now take place virtually. My hours are typically 9-to-5, but occasionally, I work longer to meet deadlines, but this is not the norm.
At Isio, the Consultancy Team, within a larger Actuarial & Consultancy Team, consists of experienced consultants who readily share their knowledge. I have ample opportunity to work independently with a varied client portfolio, with regular training sessions to enhance my skills. Isio is a happy, positive place to work, hosts social events, and continues to grow rapidly. Their commitment to being different to benefit our clients is admirable.
My advice
For anyone with a pensions background that feels that their career has stalled, likes helping people and is looking for job satisfaction, I recommend considering a career in consultancy at Isio.
