This award winning pension specialist are looking for a Pensions Training Officer to join their Leeds based team. Working closely with the HR function, this is a brand new role and represents a fantastic opportunity for somebody to develop their career and really take ownership of this function.
You will be responsible for designing and delivering pension technical, customer service and and pension admin systems training to the Pension Administration team, from initial induction of new staff through to the ongoing development of experienced pension administration staff.
You will develop formalized induction training to ensure that new joiners are fully up to speed on aspects of technical, customer service and pension admin systems. You will design and maintain in house training and eLearning content to support the ongoing development of staff. You will also be responsible for ensuring all relevant competencies are mapped, and that any changes in legislation and subsequent changes to admin procedure are fully communicated and explained to the team.
The successful candidate will possess strong Defined Benefit/Final Salary pension technical knowledge, particularly in the field of pension administration, and will have exemplary communication and presentational skills.
This role might suit somebody already working in a pension training function but equally a very experienced senior/principal pension administrator who has extensive pension admin experience and who has been involved in training new and existing members of staff, and who would relish the opportunity to permanently switch into a more formal training capacity.