Client Relationship Manager

Salary Description:
£41, 881 - £46, 845 pa (Pro rata for Part Time)
Location Description:
Aldermanbury House, Bradford City Centre
Job Role:
Pensions Administration Manager, Pensions Administrator, Other
Employment Type:
Contract Type:
Application Deadline:
17th January 2021
11th January 2021
Bradford Council
Job Ref:

West Yorkshire Pension Fund (WYPF) administers the Local Government Pension Scheme for over 400 employers based throughout the UK. The Fund has nearly 400,000 members and is valued over £15bn. In addition we have a shared service partnership with Lincolnshire Pension Fund, the London Boroughs of Hounslow and Barnet and a number of Fire Authorities for the administration of the Firefighters Pension Schemes.

We are a forward-thinking organisation that is continuing to introduce more automation and digital services to improve member and scheme employer engagement. We are committed to providing a pension administration service of the highest standard while developing our staff so that they can fulfil their potential.

As part of a recruitment campaign we have a number of vacancies that will be advertised over the next 6 months. Currently we are recruiting for highly motivated and enthusiastic individuals to join us in the following key role:

Client Relationship Manager

PO5/PO6 £41,881 - £46,845 pa (Pro rata for Part Time)

1 x 37 hours per week


Based at Aldermanbury House

You will manage a portfolio of clients to ensure the delivery of pension scheme administration services to the highest standards and which satisfies the needs and requirements of all parties.

You will work closely with and build strong relationships with clients, stakeholders, key personnel and information providers and identify service improvements to ensure a co-ordinated approach to service delivery in line with customer expectations.

You will good political awareness and have strong communication skills to write and present reports for Pension Boards and Committees

As a minimum you will have:

  • 5 years’ experience in pension scheme administration with 2 years at Senior Manager level which has included either: applying advanced technical skills; application of the scheme within an employer environment or management of a pension team.
  • Experience of creating and delivering presentations to clients and scheme members
  • In depth technical knowledge of current pensions legislation including LGPS, Fire and other public sector pension schemes.

In return, for the above position, we can offer:

  • Flexible working
  • LGPS Pension
  • Career pathways
  • Ongoing training and development

All of the roles are based at Aldermanbury House, Bradford City Centre however, due to the impact of COVID-19 there has been a requirement for homeworking. We are committed to flexible working to ensure there is a better work/life balance, supported by the right technology.

A disclosure check with the Disclosure and Barring Service (Scotland) will be undertaken for this post.

Closing Date: 17th January 2021

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