Senior Pensions Administrator

Salary Description:
Highly competitive salary and excellent benefits package.
Location Description:
Birmingham City Centre
Job Role:
Pensions Administrator
Employment Type:
Full-time
Contract Type:
Permanent
Application Deadline:
Unspecified
Posted:
9th November 2020
Recruiter:
Susan Ford Recruitment
Job Ref:
SF 201110

Our client, one of the leading independent UK pension consultancies has a superb opportunity for a Senior Pensions Administrator to join their administration team in Birmingham  on a permanent basis. 

You will be supporting your team in the delivery of high quality administration services to a portfolio of clients administering all types of arrangements including DB, DC and CARE schemes.

Day to day responsibilities include:

•        Providing a timely, efficient, professional and personal service to meet the needs of all internal and external client/members and agreed service levels.

•        Completing all administration processes in accordance with TPA target service levels and exact timescales.

•        Managing annual and periodic scheme events, such as pension increase and annual renewal exercises.

•        Preparing and finalising Administration Reports and presentation of these to clients/trustees.

•        Identifying and ensuring all non recurring income is identified and charged in conjunction with the team leader.

•        Gathering and reporting client/member feedback to the Team Leader and helps to implement improvements.

•        Undertaking additional specific projects as and when required.

•        Assisting with workflow management, including checking system and non-system calculations and output performed by team members.

•        Coaching less experienced administrators.

•        Acting as a point of reference on technical issues and non-standard cases.

•        Identifying Risk Events and raises these with the Team Leader

•        Ensuring the standard complaint procedure is followed by reporting all complaints and errors to the Team Leader.

•        Escalating more complex technical queries and issues to the Team Leader and technical support team members.


The following key skills and experience are required:

•        Proven solid experience of day-to-day pension administration and working on DB/DC and CARE pension arrangements.

•        Has up to date knowledge of relevant pension legislation, regulations and technical developments affecting pension administration.

•        Good working knowledge of Microsoft Office applications and experience using a pensions administration system.

•        Experience of working in a client relationship focused environment, within pension administration.

•        Communicates clearly and concisely both orally and in writing.

•        Plans and organises time and workload effectively and works well under pressure.

•        Excellent attention to detail and able to work quickly and accurately.

•        A strong team member and works in a consultative, collaborative manner with others.

Benefits:

There is a very competitive benefits package available to the successful candidate including:

•        A highly competitive salary and award winning benefits package

•        Exceptional learning & development opportunities

 

If you feel you have the skills our clients are looking for, please contact us today on 0121 684 1555 for a confidential discussion about the role and the company.  Alternatively, please send in your CV to susan.ford@sfrecruitment.co.uk quoting the job reference and indicating your salary expectations.

 

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