Pensions Administration - Team Leader

Salary Description:
Highly competitive salary and benefits package.
Location Description:
South Midlands
Job Role:
Pensions Administrator
Employment Type:
Contract Type:
Application Deadline:
8th July 2019
Susan Ford Recruitment
Job Ref:
SF 190702

Our client, a leading UK pensions consultancy, have a super opportunity for an experienced, senior pensions candidate to join them as a Pensions Administration - Team leader.

You will be reporting into the operations manager and your day to day responsibilities would include:

·         Responsibility for team workload, activity and their team’s client portfolio

·         Monitoring the team’s performance against Service Level Agreements, including annual benefit statements and annual accounts

·         Motivation and facilitating effective team working and ensure the team looks for efficiency gains

·         Responsibility for ensuring team members meet quality standards by adhering to policies and procedures

·         Actively manage the team to adhere to specific targets and respond to the need for a rapid turnaround of work (specific for PPF Administration)

·         Hold regular meetings with all team members and the wider client team to discuss workloads and client issues.

·         Staff Management including mentoring, completing PDR’s for all team members and identification of training/development needs & solutions

·         Support Senior Pension Administrators and Client Account Managers to provide the services and meet deadlines

·         Ensure that any customer concerns or complaints are processed correctly and raised with the appropriate reporting Partner immediately

·         Read, research and understand documentation relating to each scheme, for example, deeds

·         Check work of other team members, promote efficiency and ensure accuracy and compliance with scheme rules, procedures and legislation

·         Support and assist in consultancy project based or committee work, as required

·         Maintain a clear understanding of how the PPF operates and the nature and type of compensation (specific for PPF Administration)

·         Carry out complex calculations and tasks involved in working on PPF schemes (specific for PPF Administration)

Ideally, you will have a minimum of 5 years experience in the industry gained from either an in house, third party consultancy or from a more generalist financial services background. It is key to this role that you have strong people management skills and experience.  You will have a sound and up to date knowledge of pensions issues but your experience could be financial services based. You will be a strong team player and have exceptional organisational skills.  You will also be a reliable and confident team leader, able to guide and inspire junior team members. Progress with professional examinations would also be desirable.

There is a very attractive salary and benefits package including flexible annual leave feature, a generous pension scheme and a competitive annual bonus awaiting the successful candidate.  

If you feel you have the skills our client are looking for, please contact us today on 0121 684 1555 for a confidential discussion about the role and the company.  Alternatively, please send in your CV to quoting the job reference and indicating your salary expectations.

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