Senior Pensions Administrator

Salary Description:
Location Description:
Job Role:
Pensions Administrator
Employment Type:
Contract Type:
Application Deadline:
3rd June 2019
ORB People
Job Ref:


  • Tracing activities: Assign or log new requests accordingly; review and reformatting of data; collation and load of data to third parties; issuing trace results; dealing with any query resolution.
  • Pensioner mortality screening activities: Schedule and request new data from admin; collation of new and revised data files and loading to third party; thorough analysis of data at all stages; issuing of monthly results; dealing with query resolution.
  • Data validation activities: Receiving new requests and proactively scheduling annual Common and Conditional data validation exercises; agreement of scheme proforma; review, reformat and issuing results; dealing with any query resolution.
  • Other services: There may be a need to work on GMP Reconciliation work, Certificate of Existence and Verification Exercises, Benefit Audits and any other new services tested or implemented.
  • Assist with the management, development and implementation of process improvements that enhance business efficiency and continuous improvement.
  • Provide support to the Team/Project Mangers, undertaking delegated tasks and deputising where appropriate.
  • Oversee all aspects of service delivery across projects, ensuring the completion of agreed work from clients, internal colleagues are to time quality and costs.
  • Ensure that the service being delivered meets client requirements and is delivered in line with agreed process controls, methodology, legislative and regulatory requirements.
  • Assist in the management and maintenance of documentation.
  • Ensure stakeholders are regularly kept up to date with the project status.
  • Carry out regular quality reviews, monitoring and reporting progress.
  • Provide support to peers and administrators in resolving complex issues to a satisfactory conclusion, including training as and when necessary.
  • Record all revenue for proposed work, work in progress and work delivered.
  • Reconciliation of third party invoices.
  • Liaise with stakeholders regarding fees due.

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