Juliette Lister and Lisa Tremlett are currently assisting a TPA who are presently recruiting for a Pensions Client Delivery Manager to join their team based in Glasgow to manage a portfolio of clients, acting as a pivotal point between the client and their internal operations teams
- You will lead the relationships for clients that are wholly owned by Pensions Management, supporting Service Delivery Managers with strategic clients and liaising with Client Relationship Directors for large clients and consultants for fully bundled clients.
- Managing the client relationship for a portfolio of PM-owned clients, maintaining a clear understanding of the client requirements through demonstrating a good understanding of all processes and procedures used to satisfy the clients requirements.
- Liaising with Client Relationship Directors for large clients and consultants for fully bundled clients, to front the administration service and address any issues.
- Attending client meetings to present administration reports and address any service issues.
- Working with the relevant Client Relationship Director, lead all Opportunistic Income generating initiatives for the business unit, holding discussions with clients as appropriate
Your experience will include:
- Experience of working in a corporate pensions environment , ideally within a client facing role.
- Good Knowledge on a variety of pensions schemes (DB,DC, Care)
- Can build trusting relationships with internal and external stakeholders
- Ability to manage conflicting relationships and or positions in a rational and transparent manner.
- Ability to develop service delivery plans and continuously monitor activity to achieve objectives
- Effective communication skills , written and verbal
- Good report writing skills
- Ability to work effectively with multiple teams
This is a Profile Search and Selection vacancy who are operating as an Employment Agency.In order to apply for this position candidates MUST have PENSIONS EXPERIENCE. Please note as we receive a high volume of applications we are only able to respond to those candidates who are shortlisted.
If you are also aware of any friends or colleagues currently working within the industry who are looking for a change within their career, please pass on our contact details and we will endeavour to assist with their search.
Profile Search and Selection are a specialist Pensions and Financial Services recruitment agency with opportunities nationwide - Please feel free to contact us direct should you wish to discuss any further vacancies