Deputy Casework Director

Salary Description:
£67, 302 to £77, 656 per annum + Benefits
Location Description:
London, Canary Wharf
Job Role:
Pension Manager / Director, Pensions Consultant, Pensions Technician
Employment Type:
Full-time
Contract Type:
Permanent
Application Deadline:
24th September 2018
Posted:
4th September 2018
Recruiter:
The Pensions Ombudsman
Job Ref:
Canary Wharf

The Pensions Ombudsman is a free, independent organisation set up to help people that have any complaints/issues about workplace pensions. We look at the facts without taking sides. We aim to constantly support one another to provide the best service we can for the people who need us most. What we do really makes a difference to people’s lives, particularly at a time when every penny counts when saving for the future.

We are now looking for a Deputy Casework Director to join our busy team, based in our brand-new office at Canary Wharf.

The role

With proven leadership experience, you will lead a team of professional technical staff to successfully complete the 1400 investigations we undertake each year. You will have overall responsibility for managing all aspects of day-to-day casework activity.

That’s why a proven track record of measuring, managing and driving performance at corporate and individual level is a must. Ideally you will also have previous experience in public administration or a complaints investigation environment.

A natural leader, capable of supporting and motivating teams, you possess a flexible approach and will be comfortable with uncertainty and change.

What we offer you

  • In addition to the highly competitive salary benefits include:
  • Flexible working hours between 7am and 7pm
  • The option to work from home a couple of days per week
  • 25 days annual leave plus bank holidays and 2½ privilege days
  • Interest free travel loan
  • The ability to buy and sell annual leave
  • Free eye tests
  • Employee assistance programme

Closing date for applications: 9am on Monday 24 September 2018.

First interview: week commencing 1 October.

Second interview: week commencing 8 October. 

For more information and to apply please click on the Apply link now.

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