Pensions Project Manager

Salary Description:
Competive plus benefits including private medical cover
Location Description:
Welwyn Garden City
Job Role:
Pensions Administrator, Pensions Technician, Pension System / Software, Other
Employment Type:
Full-time
Contract Type:
Permanent
Application Deadline:
Unspecified
Posted:
17th September 2026
Recruiter:
WTW
Job Ref:
28786

Pensions Project Manager

The Pensions Project Manager role will work alongside the Team Leader responsible for the our client (RSA) arrangements, reporting to the Administration Manager.

In the short term, the successful individual would lead in:

  • Identifying and fixing underlying issues with data and calculations (including letter production and movement processing) that are preventing the administration team from working efficiently and achieving agreed SLA's.

  • Assist with the implementation of automated calculation routines for deferred pension projections.

  • Drive forward the delivery of ePA (in-house system) and launch to members, potentially in phased stages. Particular area of focus around deferred projection functionality, and maximising output available to members to reduce activity directed to the administration team.

  • Drive through the necessary changes in administration procedures to deliver Retirement Transfer options for all quotations.

  • Work in conjunction with the RSA Trustees Services Team (TST) to investigate and deliver an online retirement portal into the existing administration service, via ePA.

Longer term, the role would involve working alongside TST to work on specific RSA tasks such as strategic key projects, Trustee reporting requirements, data extracts, continuous improvement initiatives (such as addressing key automation gaps, data cleanse, process change).

The Requirements

  • Experience of managing several projects simultaneously
  • Experience in working with clients, third parties and customer relationships

  • Team player with a positive, flexible attitude and strong in overcoming risk.

  • Experience of corporate DB pension schemes (Defined Benefit).

  • An influencer who is both process and content driven.

  • Experience of driving best practices.

  • Practical and hands-on.

  • Excellent communication skills and experience of liaising with people at all levels and championing new ideas

  • Proficient with MS Office - Word, Excel and Project

  • Able to grasp new concepts quickly.

  • Flexible and "can do" approach.

  • Strong organisational abilities and flexibility to work in a performance driven environment

Willis Towers Watson's Technology and Administration Solutions (TAS) is a global line of business whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. Our three largest markets are Germany, UK and US. We have worked with some of the world's leading organizations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe.

Willis Towers Watson is an equal opportunities employer and does 

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