In-house Ill Health Pension Administrator

Salary Description:
Competitive Salary, plus excellent benefits
Location Description:
Job Role:
Pensions Administrator
Employment Type:
Contract Type:
26th July 2017
Jenson Fisher
Job Ref:

Our client is a FTSE 100 organisation seeking experienced Defined Benefit Pension Administrator responsible for the administration of ill health, death and complaints processes and calculations for the defined benefit pension scheme members. This role offers outstanding career progression with a leading organisation.

They seek candidates with strong all-round DB Pension administration skills, as well as experience in the following:

  • Being the first point of contact for all ill health and death cases, providing support for People Partners, Occupational Health, members and their families 
  • Investigating, administering and calculating ill health and death benefits including 1st/2nd stage recommendations
  • Signing off Short Life Expectancy, Divorce and Child Trust calculations
  • Managing the relationship between the complainant, administration teams and scheme advisors for complaints received about the defined benefit pension scheme
  • Investigating and maintaining a full audit trail for all complaints, ensuring we comply with legislation and pension regulations and payment practices
  • Produce and coordinate relevant documents for governance meetings and the Trustee Board
  • Producing management information reporting on all ill health, death and complaint cases
  • Providing support and required information to support adhoc projects for the Pension scheme
  • Keeping up to date with current statutory regulations and sharing  professional pensions knowledge with the team to ensure their continued development and taking the initiative to improve processes and drive efficiencies

Experience relevant for this job:

  • Knowledge of DB Pension Scheme legislation and benefits of membership
  • Up to date knowledge of current and emerging UK pensions legislation specifically around discretionary pension awards
  • Up to date understanding of the IDR Process and Pensions Ombudsman, TPAS decisions and pension case law

Operational skills relevant for this job:

  • Prioritisation and time management
  • Communication skills - written and verbal
  • Knowledge of Pension Administration systems
  • Knowledge of Excel, Word and Powerpoint
  • Numerate and able to analyse and interpret data 

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