Juliette Lister and Lisa Tremlett are currently assisting a well respected Pensions Client who are seeking Pensions Administrators and Senior Pensions Administrators working on a hybrid basis where you will share your time between the office and home.
The role is hybrid from Bristol
In order to apply for this role you MUST have experience within the UK Pensions industry.
Senior Pensions Administrator - the role
- To deal with and check complex cases.
- To participate and carry out data quality audits.
- To manage and deal with scheme events
- To provide excellent customer service at all times both internally and externally.
- To take ownership of delegated tasks within the team, including checking of case work and weekly reports.
- To prioritise and manage own and others workloads to ensure work is completed with agreed service levels.
- To check the work of other team members for accuracy and explain any changes required in order to improve the working knowledge of colleagues.
- To maintain data relating to the administration and benefits to answer employers, member and third party queries and ensure the quality and reliability of all data.
What you can bring to the role:-
- Man-management/supervisory skills/overseeing the work of others
- Previous experience carrying out a similar role with a third-party administrator or in-house occupational pension scheme
- Experience working with DB Pension Schemes at a senior level (3 years min)
- Proven ability to deliver an exceptional customer experience
- Excellent written and verbal communication skills
- Numeracy skills and strong attention to detail
- Solutions driven individuals with a focus on continuous improvement
- Studying towards or completed relevant professional qualifications is desirable
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Pensions Administrators - the role
- To take responsibility for the accuracy of member and employer data at all times.
- Where required to manage and provide assistance with scheme project events such as valuations, annual benefit statements and data validation.
- Follow agreed procedures to manage and provide assistance with scheme project events such as valuations, annual benefit statements, pension increases, annual allowance, group life assurance and ad-hoc data validation work.
- To identify areas for improvement, actively contribute in team meetings, refine processes and suggest changes.
- Completing calculations in relation to member benefit entitlements
- Responding to queries from various stakeholders
- Preparing and collating information as requested
What you can bring to the role:-
- Educated to A Level standard or equivalent is desirable
- Previous experience carrying out a similar role with a third-party administrator or in-house occupational pension scheme
- Experience working with DB Pension Schemes
- Proven ability to deliver an exceptional customer experience
- Excellent written and verbal communication skills
This is a Profile Search and Selection vacancy who are operating as an Employment Agency. In order to apply for this position candidates MUST have DB PENSIONS ADMINISTRATION EXPERIENCE. Please note as we receive a high volume of applications we are only able to respond to those candidates who are shortlisted.
If you are also aware of any friends or colleagues currently working within the industry who are looking for a change within their career, please pass on our contact details and we will endeavour to assist with their search.
Profile Search and Selection are a specialist Pensions recruitment agency with opportunities nationwide - Please feel free to contact us direct should you wish to discuss any further vacancies
