We're seeking an experienced Pensions Operations Manager to oversee a Defined Contribution (DC) Administration team, ensuring outstanding service delivery, quality standards, and operational performance. Reporting to the Head of DC Administration, you'll lead and develop administration managers and teams, drive process improvements, manage quality and complaints, and support the delivery of profitable, sustainable client services.
Key Responsibilities
- Leading and developing DC administration teams
- Driving quality assurance and continuous improvement
- Managing recruitment, performance and employee development
- Supporting client relationships and attending client meetings
- Assisting with tenders, proposals and new business opportunities
- Overseeing compliance, governance and operational efficiency initiatives
About You
- Extensive experience in DC pensions administration
- Strong technical knowledge of pension administration and DC governance
- Proven leadership and people management experience
- Experience handling complex member queries and service delivery
- Strong stakeholder management and communication skills
- APMI qualified or qualified through relevant experience preferred
Please quote reference 134355.
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
