We’re looking for experienced Application Support Engineers to join a specialist team supporting a major UK pension administration platform. This is a great opportunity for someone who enjoys deep technical problem‑solving and working in a secure, high‑impact environment.
The Role
You’ll provide 2nd/3rd line support for a complex pension administration system, including troubleshooting issues, supporting upgrades and migrations, and ensuring smooth integrations with Oracle Fusion. You’ll work closely with technical teams and pension operations to keep the platform stable, accurate, and compliant.
What You’ll Work On
* Investigating and resolving advanced incidents
* Supporting system migrations and data cleansing
* Testing integrations between the pension platform and Oracle systems
* Monitoring performance and recommending improvements
* Liaising with vendors and internal teams
What You’ll Bring
* Strong experience with pension administration platforms (ideally EQ Compendia)
* Knowledge of public‑sector schemes
* Solid SQL, Oracle DB, and troubleshooting skills
* Understanding of pension workflows and calculations
* Experience in secure or regulated environments (ideal)
Security Requirements
Due to the nature of the work, you must be:
* A UK national
* Resident in the UK for the last 10 years
* Willing and able to undergo DV clearance
Working Pattern
* Permanent, full‑time
* Hybrid until cleared
* On‑site in Central London once DV cleared
* Occasional out‑of‑hours support for major incidents or releases
