Pensions Assistant Online Support Manager

Salary Description:
Salary negotiable depending on experience level, very good pension, bonus and benefit package
Location Description:
City of London
Job Role:
Pensions Administrator, Pensions Technician, Pension System / Software
Employment Type:
Full-time
Contract Type:
Permanent
Application Deadline:
Unspecified
Posted:
18th February 2026
Recruiter:
Abenefit2u
Job Ref:
15934DB

Step up or step into this exciting newly created role

Are you experienced in pensions administration and ready to take your career to the next level? Whether you’re already handling a lot of responsibility or keen to step up into a leadership role, this is your chance to **support the Online Support Manager, lead a small team, and make a real impact** on DB and DC pension operations.

What You’ll Do

* Supervise, coach, and support administrators, helping them manage workloads.
* Oversee member data, reconcile contributions, and resolve discrepancies.
* Assist with system and process improvements, including testing upgrades and fixes.
* Be a key contact for employers and members, providing guidance and support.
* Ensure data accuracy, compliance, and smooth operational workflows.

What You Bring

* Experience in pensions administration and data management (DB and/or DC).
* Strong Excel skills and attention to detail.
* Analytical mindset and problem-solving skills.
* Team player with good communication skills.
* Motivated to take on more responsibility and develop leadership skills.

Why You’ll Enjoy This Role

* Step into a leadership position or take on more responsibility in your current role.
* Work with a supportive, skilled team and influence how things run.
* Gain exposure to processes, systems, and stakeholder engagement.
* Make a real difference in delivering pensions services that run smoothly.

If you’re ready to grow, lead, and make an impact, apply today!

How to apply or learn more about this role:
Please email dianne@abenefit2u.com for a full job profile and benefit package, and to take your interest further, or call Dianne Beer on 07747 800 740 to discuss the role further.

Alternate roles:
If this job is almost ideal, but just not quite the right career move you are seeking, please feel free to get in touch about other similar roles we have. We register new jobs every week, and welcome new applicants. We are happy to retain you on our database, so when your dream job is registered, you hear about it immediately. 
You can email me, Dianne Beer at dianne@Abenefit2u.com, 
or visit: https://www.abenefit2u.com/contact.asp

Just browsing:
Feel free to visit our website for many more opportunities in the wonderful world of occupational pensions
https://www.abenefit2u.com

Know someone who would love this role:
Just thought of a super pensions professional like yourself who would love to know about this role? Or is also seeking work and may not yet be working with Abenefit2u? Abenefit2u offer a voucher reward scheme ranging from £200 - £500 (amount depends on the level of role), for each referral successfully placed in a new role. Feel free to forward this role or our contact details and make sure your referral mentions your name when they contact us. Thank you!

Job closing dates:
Abenefit2u advertise on multiple websites, some of which issue an automatic closing date one month from the date the advertisement is placed.  Please therefore ignore any closing dates on actual job sites and always contact us if you would like to apply to one of our vacancies. 

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