We’re looking for a Quality Manager to lead and champion the Quality Function delivering consistent, high‑quality outcomes.
About the role
- You’ll lead the development of a quality framework that ensures effective, well‑controlled processes across Member Services
- Setting and maintaining quality standards - Monitoring performance and providing independent assurance
- Identifying improvements through insight and risk awareness
- Supporting leaders with clear reporting and analysis
About you
- You have strong experience in quality assurance within financial services or another regulated, service‑led environment. You’re analytical, confident influencing others, and committed to fairness and consistency.
- Experience with process, control and outcome‑based quality
- Knowledge of quality management principles and ISO‑aligned frameworks
- Experience coaching and supporting others through change
Please quote reference 121908. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here [1] for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk [2] for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies. Links: ------ [1] https://sammons.co.uk/recommend-a-friend/ [2] http://www.sammons.co.uk/
