Are you ready to take control of Quality Assurance and shape the future of pensions administration?
We’re looking for a Quality Assurance Manager to lead and inspire a specialist team, driving accuracy, compliance, and efficiency across everything from GMP Equalisation and Pensions Dashboards to day-to-day DB/DC operations. This isn’t just another QA role — it’s a chance to make your mark at the very heart of the business.
Why this role?
• Lead with impact – coach, guide, and develop your team to deliver best-in-class performance.
• Drive change – identify inefficiencies, fix data issues, and implement smarter processes.
• Be the expert – own external audits (ISO9001, AAF 01/20, PASA Accreditation) and become the trusted point of contact for stakeholders and auditors.
• Stay ahead – integrate the Pensions Dashboard, anticipate regulatory changes, and set the standards others will follow.
• Grow your career – with study support, professional qualifications, and pay increases for exam passes.
You’ll thrive here if you bring:
• Strong experience in pensions administration and Quality Assurance (ideally in a TPA).
• Deep knowledge of DB & DC pension schemes.
• Proven leadership skills and the confidence to influence at all levels.
• An analytical, improvement-focused mindset.
What’s in it for you?
• A competitive salary.
• A market-leading bonus scheme with stretch targets for high performers.
• Study support and salary uplifts for exam successes.
• A culture that values expertise, innovation, and continuous development.
💡 If you’re ambitious, meticulous, and motivated by the idea of raising the bar in pensions QA, this is the move you’ve been waiting for.
👉 Don’t just manage QA. Redefine it. Apply today.
