Pensions Services Administrator

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Salary Description:
£30000 - £45000 per annum and Excellent benefits
Location Description:
London c.3 days per week office based
Job Role:
Pensions Administrator
Employment Type:
Full-time
Contract Type:
Permanent
Application Deadline:
Unspecified
Posted:
18th August 2025
Recruiter:
Sammons Pensions
Job Ref:
V-81728

Excellent opportunity to join this large in-house pensions team. You will work on all aspects of Defined Benefit scheme administration.  


About the role 
  • Day to day active, deferred and pensioner administration, including calculations, carried out to expected time and quality standards, Activity includes, but is not limited to, AVCs, new joiners, opt outs, executives,  general data maintenance for all categories of member, refunds deferred pensions transfers in (DC), transfers out, normal, late, early and ill-health retirements, retirement quotations, deaths in service/deferment/retirement 
  • All Pensioner administration including adding and ceasing members to pensioner payroll, pension increases, tax queries, providing information to DWP, reclaiming overpaid pension instalments following deaths, tracing members when payments/correspondence are returned, commutation of pensions in payment, mortality exercises and general pensioner record maintenance including bank changes, address updates and power of attorneys.
  • Efficient handling and processing of telephone, online, written and in-person pension entitlement, pensioner payroll and all non-member enquiries, providing clear and accurate information to members within agreed timescales, referring complex cases to the Team leader. 
  • Work as a team to deliver Scheme Events including but not limited to Pension Increases, Benefit Statement production and Trivial Commutation initiatives 
  • Auto enrolment, processing casework as required and resolving queries from members and businesses 
  • Developing subject matter expertise and taking on within the team agreed areas of specialism e.g. specialist casework on divorce implementations and train MST colleagues 
About you  
  • Significant level of pension administration experience. Skills/Knowledge 
  • Up to date knowledge of specific pensions legislation and HMRC requirements relating to occupational pension schemes 
  • Strong numeracy, written and verbal communication skills 
  • IT literate 
  • Self-motivated, organised, acts on own initiative 
  • Good team player, flexible and willing to put forward new ideas Desirable 
  • Detailed knowledge of PensionsOffice 
  • Proficient in use of Microsoft Word, Excel, Access and Powerpoint   

Please quote reference 81728.  If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
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