We are seeking a Deputy Administration Manager to join our pensions administration team, delivering high-quality services to trust-based defined benefit (DB) pension schemes. This role combines technical expertise with leadership and client-focused service, supporting the efficient management of scheme-based administration.
About the role
- Lead and oversee annual/ad-hoc pension projects (e.g. renewals, benefit statements, increases)
- Review and monitor work quality, accuracy, and SLA compliance across the team
- Support performance management through appraisals, mentoring, and workflow oversight
- Maintain client relationships and ensure service delivery aligns with legislative standards
- Prepare and issue billing, manage internal schedules, and maintain compliance logs
- Deputise for Administration Managers and contribute to strategic meetings
About you
- Expert knowledge of DB pensions administration (leavers, retirements, transfers, deaths)
- Strong understanding of pensions legislation and regulatory frameworks
- Proven experience in team supervision, performance monitoring, and workflow management
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Strong numerical aptitude and effective management skills
- Experience in third-party pensions administration or non-process-driven in-house roles
- Presentation skills for client pitches and trustee meetings
- Commercial awareness and business insight
- Minimum grade B/6 in Maths and English GCSE (or equivalent)
- Progression in pensions qualifications (e.g. CPC, QPA, DPC, RPC, APMI) is desirable
Please quote reference 108670
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This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.