Calling all exceptional Pensions Administration professionals! A leading organisation is seeking an outstanding Team Leader to drive excellence in Manchester.
This isn't just another leadership role – it's an opportunity to transform pensions administration and create meaningful impact. You'll be at the helm of a talented team, championing service quality and inspiring peak performance. Your leadership will be crucial in delivering seamless, customer-focused pensions support that makes a real difference to people's lives.
Position Overview
As a Pensions Administration Team Leader, you will play a crucial role in building strong client relationships, providing expert advice on pension-related queries, and ensuring the accurate and timely completion of pensioner payrolls and projects. Your leadership and mentorship will be instrumental in driving process improvements and supporting the growth and development of your team.
Responsibilities
Relationship Mastery:
• Build strong client connections through proactive engagement
• Provide expert pension guidance with clarity and confidence
Operational Excellence:
• Coordinate pensioner payrolls with precision
• Complete projects accurately and on time
Continuous Improvement:
• Conduct internal audits
• Drive strategic process enhancements
Performance Leadership:
• Monitor team performance
• Provide constructive feedback
• Support professional growth
Requirements
• Experience with DB, DC, CARE, or Hybrid pension schemes
• Minimum of 2 years in a Principal/Senior Administrator or Deputy Team Lead role
• Confirmed experience in pension scheme administration and complex calculations
• Strong leadership and mentorship abilities
• Proficiency in IT, particularly Microsoft Office
• Demonstrated experience in managing client relationships
Benefits
• Comprehensive core benefits package, including generous holiday allowance and pension scheme
• Opportunities for professional development and growth within a global organisation
• Supportive and inclusive work culture that values diversity and individual contributions
How to Apply
To apply for this position, please send a copy of your CV including the job reference number.
To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you.