Head of Benefits & Engagement

Salary Description:
£66, 301 - £78, 056
Location Description:
Bristol
Job Role:
Pensions Administration Manager, Pensions Administrator, Pensions Accountant / Financial Officer
Employment Type:
Full-time
Contract Type:
Permanent
Application Deadline:
15/06/2025
Posted:
23rd May 2025
Recruiter:
Environment Agency
Job Ref:
30813

The Role

Are you a senior leader within a pension administration environment looking for a new challenge? Do you want to work alongside people who are all as passionate about a sustainable future for the planet as you are?

We are looking for a Head of Benefits & Engagement to lead on, develop and implement our Environment Agency Pension Fund (EAPF) strategies to deliver an excellent service to our members and other stakeholders.

The Team

The Pensions Team sits in Strategy, Transformation and Assurance and supports our Trustee Board, the Pensions Committee, which is a sub Committee of the Environment Agency Board.

We are a friendly team, based in Bristol city centre, and work together to deliver a pension fund that is well run, well financed, invested responsibly, and provides an excellent service for our members.

The base location for this role is Bristol Horizon House and you will be expected to attend the office regularly, with travel to London and Darlington.

We are fully committed to being an inclusive employer and ensuring equal opportunities for everyone.

Responsibilities

  • Develop, implement and communicate EAPF policies to enable delivery of Administration and Communication strategies and wider EAPF governance strategies.
  • Operate within Local Government Pension Scheme (LGPS) Regulations and other overriding pension legislation. Understand, interpret and communicate process changes and deliver training.
  • Contract and relationship management, including leading management of our third-party pensions administrator, Capita.
  • Support delivery of governance requirements for Pensions Committee, Pensions Board and pension training including presenting papers and recommendations on areas of responsibility.
  • Provide our members with an excellent pension administration service. Ensure our communication methods and website are informative, accurate and engaging.
  • Manage change including admitted bodies, bulk transfer and other government and LGPS change. Lead on EAPF employer relations and employer procedural changes and training.
  • Oversee data & security review and mitigate all administration related pension risks.
  • Line management of Pension Administration and Engagement staff.
  • Prepare reports, briefings and other materials as appropriate in order to be open and transparent with stakeholders; enable effective communications, and support collaboration.
  • Represent the Fund within the investment industry amongst peers, regulators and media including speaking at events to create opportunities for collaboration and innovation.
  • Develop and maintain professional networks with other LGPS Funds and other pension professionals to foster sharing of best practice, innovation and service improvements.
  • Manage communication and pension administration staff and work with other supporting officers in wider team.
  • Provide training to the Benefits Working Group and Pensions Committee on relevant areas as required.

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