Are you detail-oriented and passionate about accuracy and efficiency? Join our team as a Pensions Administrator where you’ll ensure precision in pension calculations, refine processes, and deliver exceptional service.
You will be responsible for:
- Ensuring customer satisfaction is a key priority at all times and working in line with service levels.
- Owning and managing all aspects of the Pensions Administrator role , including all DB calculations, DB member enquiries and ad hoc project work.
- Checking for the accuracy of member and employer data at all times.
- Checking for the quality and quantity of your own work as well as that of your colleagues work.
- Taking ownership of and show a level of urgency in completing delegated tasks within the team.
- Building relationships with any relevant team within TPT as business need dictates.
- Identifying areas for improvement, actively contributing in team meetings, refining processes and suggesting change.
- Complying with the Data Protection Policy when dealing with personal data in the course of employment including personal data relating to any employee, customer, client, supplier or agent of the Company.
- Performing all duties in line with TPT’s Information Security policy and to act as an ambassador of TPT at all times.
Skills & Qualifications:
- Experience within Defined Benefit Pensions and benefit calculations.
- GCSE’s (or equivalent) at grades C / 4 or above in Maths and English.
- Experience of using Microsoft Word and experience in Excel.
- Studying towards/completed CPC/ DPA/CPA is desirable.
- Demonstrates enthusiasm for the job and able to work using own initiative.
- Able to work under pressure and adapt to changes within the workplace.
- Good level of communication skills and able to prioritise own workload.
What you will get in return:
A bustling and diverse administration department where a close knit group of three BAU teams work together to provide the best service possible for our valued members and employers. The teams work on over 60 different pension schemes, both DB and DC, allowing for a great variety of day to day case and project work.
Our friendly team leaders are dedicated to making TPT a fantastic place to work and have an open, approachable mindset for new and innovative ideas.
We also have fantastic personal development opportunities with two dedicated pension trainers on hand to train you in specialist arears.
We are hiring for Pensions Administrators and Lead Pensions Administrators.
Benefits:
- The salary for this position is competitive (dependent on experience). We also offer an excellent reward package including contributory pension, life assurance, 25 days annual leave + bank holidays, Performance based bonus & Health Shield cash plan.
- Hybrid working is available once probation is passed.
- Continuous coaching and development in pensions administration to improve quality and performance.
The Company
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with over 75 years’ experience of managing defined benefit and defined contribution pension schemes. It has £9.6 billion of assets under management (as at 30 September 2023) and 448,000 members.
TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
