There are pensions roles that deal with data. With benefits. With member options.
And then there are the ones that deal with life, death, and everything in between.
This is the latter. A navigator of finance and humanity.
This role sits in that rare and difficult space—where technical precision meets emotional reality. You’ll be handling bereavement cases with professionalism, care, and just the right amount of steel. Death notifications, dependants' benefits, trustee sign-offs, reversion rates, estate confusion—you’ve seen it all, or you're ready to learn fast.
It’s not one for the emotionally squeamish or the Excel-obsessed. But it’s deeply human, genuinely valued, and quietly vital. You’ll guide families through forms they didn’t expect to fill. Explain benefits they don’t understand. Spot errors others miss. And get it right—because in bereavement work, there are no do-overs.
Previous experience in death claims or bereavement admin is a huge advantage, but not essential. Support and training are on offer. What matters most is calm under pressure, meticulous attention to detail, and the confidence to say, “No, that’s not correct,” when something feels off.
This is a fully remote lucrative day-rate remote contract. The team is grown-up, experienced, and doesn’t believe in micro-management. Just strong work, done properly, with empathy and technical competence in equal measure.
Apply now—because somewhere out there, someone’s marked a death case as a retirement... and the family is still waiting.
