Senior Pensions Benefits Technician

Salary Description:
£35000 - £44000 per annum
Location Description:
Work from home 2 days a week/ 3 days in their London office
Job Role:
Pensions Administrator
Employment Type:
Full-time
Contract Type:
Permanent
Application Deadline:
Unspecified
Posted:
15th May 2024
Recruiter:
Sammons Pensions
Job Ref:
V-81168

This is an excellent opportunity to become part of an in-house pensions team, delivering a comprehensive benefits administration service with minimal supervision. The role involves proactive support to Administration Managers in planning and organizing work to adhere to set deadlines and service standards. It also includes close collaboration with Technicians and Trainee Technicians, identifying and addressing training requirements to ensure the team operates efficiently. 


Work from home 2 days a week/3 days in their London office 

About the role 
  • Proactively assisting and supporting the Administration Manager, Assistant Administration Managers, other Senior Technicians, Technicians and Trainees in all matters relating to service delivery. 
  • Undertaking system testing including calculation, letter and process testing. 
  • Providing information for management reports including, accurate and timely completion of timesheets, information regarding work allocation and volume, identifying and escalating risks to the business and any other information as may be required. 
  • Investigating, taking responsibility for, and completing complex casework as required, liaising with the Technical team as appropriate. 
  • Assisting the Payroll team in resolution of queries and supporting other teams within the business when required. 
  • Running pension increase routines or other annual tasks as required. 
  • Identifying and discussing performance, capability and conduct issues with the Assistant Administration Managers for resolution, and training Technicians and Trainees, or any other employee, in any working area where skills and knowledge are lacking, adopting a policy of continuous improvement as an individual and within the team. 
  • Checking casework in accordance with client service agreements and deadlines and providing support in the processing of all benefits calculations, caseworks and team activities, and resolve identified queries.     

About you 
  • PMI (part-qualified) or equivalent qualification or equivalent experience. 
  • At least 5 years ’relevant pension administration experience. 
  • Detailed understanding of relevant legislation, regulations, and of The Pension Regulator and implications of non-compliance. 
  • Detailed knowledge and understanding of DB and DC pension administration calculations, processes and systems. 
  • Analytical and problem-solving skills and the ability to identify errors. 

Other desirable knowledge/experience: 

  • Supervision and managing the activities of others including coaching, mentoring and managing performance. 
  • Extensive understanding of pension platforms. 
  • Experience of testing and resolving system issues.   

Please quote reference 81168. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here [1] for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk [2] for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies. Links: ------ [1] https://sammons.co.uk/recommend-a-friend/ [2] http://www.sammons.co.uk/

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