Senior Pensions Administrator

Salary Description:
£dependent on relevant knowledge, skills and experience
Location Description:
Central London / Hybrid Working
Job Role:
Pensions Administrator, Pensions Technician
Employment Type:
Contract Type:
Application Deadline:
15th May 2024
Job Ref:

This role will see you providing a full benefits administration service with minimum supervision where you will proactively assist the Administration Managers in planning and organising the work to meet agreed deadlines and service standards. You will work closely with the Pension Administrators, identifying and resolving training needs to facilitate the smooth running of the team.

This is a fantastic opportunity for you as an experienced Senior Pensions Administrator to work for a friendly and highly regarded organisation, attending the Central London office a couple of times per week to work collaboratively with your colleagues. 

Your responsibilities will include:
• Undertaking system testing including calculation, letter and process testing.
• Providing information for management reports including, accurate and timely completion of timesheets, information regarding work allocation and volume, identifying and escalating risks to the business and any other information as may be required.
• Investigating, taking responsibility for, and completing complex casework as required, liaising with the Technical Team as appropriate.
• Assisting the Payroll team in resolution of queries and supporting other teams within the business when required.
• Running pension increase routines or other annual tasks as required.
• Identifying and discussing performance, capability and conduct issues with the Assistant Administration Managers for resolution, and training Technicians and Trainees, or any other employee, in any working area where skills and knowledge are lacking, adopting a policy of continuous improvement as an individual and within the team.
• Checking casework in accordance with client service agreements and deadlines and providing support in the processing of all benefits calculations, caseworks and team activities, and resolve identified queries. 
You will be rewarded with a generous salary and benefits package alongside enjoying the convenience of flexible hours and hybrid working arrangements. This really is an excellent opportunity – apply without delay!

For a full Job Profile about this role, to apply, or for a formal/informal discussion please contact me: / 0208 274 2842 / 07958 958626

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