Principal Pensions Administrator (hybrid/ remote working options)

Salary Description:
Competitive salary DOE
Location Description:
Preston, Lancashire (Hybrid-Working)
Job Role:
Pensions Administrator, Other
Employment Type:
Contract Type:
Application Deadline:
31st May 2024
3rd May 2024
Local Pensions Partnership Administration (LPPA)
Job Ref:
Ops 402 - 1

Remote or Hybrid Working with 2 days in Preston, Lancashire
Fully Home working contracts will be considered for candidates living 50+ miles from our offices in Preston.
Salary DOE, 37 hours a week

A glance at the role:

We are currently seeking Principal Pensions Administrators to join our team on a full-time, permanent basis.

As a Principal Pensions Administrator, you will provide technical pension data support.

Specifically, you will ensure that complex cases are completed accurately and with minimal issues arising by confirming that all pension calculations are correct.

Supporting the improvement of our service, you will share your technical and process knowledge with the team and maximise the use of our new technologies to improve the accuracy of pensions calculations.

Additionally, you will proactively identify opportunities to minimise data breaches, errors and overall complaints.

You will join a friendly, welcoming and sociable work culture where there are many opportunities for continuous personal and professional development where you will be supported to reach your full potential.

So, if you’ve been looking for the opportunity to enhance your experience by joining a leading pensions organisation, we can’t wait to hear from you!

A bit about us:

Local Pensions Partnership Administration (LPPA) is one of the UK’s leading pension administration companies. We strive to deliver the best experience for over 2,100 employers and more than 655,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.

What we can offer you:

- Competitive salary dependent on experience.
- 25 days’ holiday, plus bank holidays and additional concessionary days, with the ability to buy and sell leave.
- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.
- Access to our Employee Assistance Programme for when you might need some support.
- The opportunity to earn through our Employee Referral Scheme.
- Access to our bespoke Reward Discount Scheme – ‘Your Perk Site.’
- Opportunities to attend Wellbeing webinars and social events.
- Daily free fruit and snacks available to you in our office.

What you will be doing:

- Support the Pensions Operation Manager to improve service quality and business efficiency
- Deliver an ongoing improvement in quality through technical pensions support to the team and ensure technical and process knowledge is shared across the team members
- Process or check complex cases where required, ensuring the accuracy of pension calculations produced and general quality of work is to a high standard with minimal issues arising through quality and checking processes
- Be pro-active in identifying and embedding ways for reduction in number of complaints, data breaches and errors
- Provide ad-hoc support for business projects and audits
- Continually review and challenge processes to maximise use of new technology (including UPM) and automation of processes to improve efficiency and accuracy of calculations
- Support with staff development where required
- Deputise for Team Leader / Operations Managers in their absence
- Act as a role model for other staff

What we need from you:

To be considered as a Principal Pensions Administrator you will need:

- Extensive knowledge and experience in administering Local government pensions schemes or fire or police schemes - ideally at least 5 years’ experience
- In-depth technical pensions knowledge
- Problem solving skills
- Highly accurate working standards
- Highly efficient working methodologies
- To be a consistent high performer

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