Pensions Analyst / Pensions Officer

Salary Description:
Competitive salary with benefits package
Location Description:
Birmingham city centre
Job Role:
Pensions Administrator
Employment Type:
Contract Type:
Application Deadline:
14th May 2024
Job Ref:

Pensions Analyst 

Do you have some knowledge and experience of pensions? 

Do you enjoy working as part of a wider team who pride themselves on being a centre of excellence for pensions?  

Would you enjoy working in role where you get to work with data and look for ways to make improvements?  

This is a hybrid role with the flexibility to work both virtually and from our brand new Birmingham office with state of the art facilities.  

Aon is in the business of better decisions 

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. 

What the day will look like 

  • Accurately processing and checking data and queries by following procedures correctly and meeting agreed deadlines.
  • Supporting less experienced colleagues by checking files and reports in line with SOPs and agreed deadlines
  • Planning, prioritising and delivering assigned project activities for each client (inc client project reporting)
  • Generating reports and additional information required for client meetings
  • Reviewing project tracker and making sure all daily, monthly and annual processes are completed
  • Investigation of background to cases by reference to archived files and system data
  • Participating actively in client catch-up calls and meetings as appropriate
  • Highlighting risks and errors to relevant parties as soon as possible, following risk management processes.
  • Highlight areas of improvement in the team to increase effectiveness.
  • Communicating with relevant parties using the appropriate means and language inc attending internal meetings/calls where required.
  • Building strong relationships with client teams, client representatives and third-party providers
  • Achieving team and individual targets (KPIs, SLAs, quality targets.
  • Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues)
  • Reviewing and updating procedures and documentation
  • Maintaining required technical knowledge and behavourial standards, especially all regulatory and statutory requirements.
  • Performing additional tasks as requested by your manager
  • Providing project support to the member events teams (inclusive of revenue & non-revenue generating work)
  • Having an awareness of the proportion of time spent on chargeable activities
  • Reviewing the mailbox and work allocation tool and adhering to the timescales set for all tasks
  • Following processes and updating controls
  • Be responsible for personal compliance with Aon’s project management and approval procedures


How this opportunity is different

As a Pensions Analyst, you will get the opportunity to interact with a wide range of colleagues and teams across our Pensions Administration business. You’ll work on your own workload and will be given opportunities to progress and develop your career within our pensions team.  

Your delivery will directly contribute to the ‘Aon Story’. Having a strong network of colleagues for support is pivotal for your individual development, and your network of colleagues will naturally increase rapidly from day one. 

Individual development within role will be fast paced, with new and interesting challenges presenting themselves through changes in pensions legislation and industry initiatives.

Skills and experience that will lead to success 

  • Be proactive and self-motivated, with a desire to own and deliver the best solutions for Aon
  • Have previous experience of pensions data analysis and pensions admin systems, and/or pensions benefit administration
  • Have strong time-management skills, able to prioritise and manage several projects
  • Ability to identify project risks/issues, and work with internal stakeholders to mitigate
  • Experience in working with MS Excel would be an advantage

How we support our colleagues


In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! 

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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