Senior Pensions Administrator

Salary Description:
£Highly Competitive
Location Description:
Birmingham City Centre
Job Role:
Pensions Administrator, Pensions Consultant, Graduate / Undergraduate
Employment Type:
Contract Type:
Application Deadline:
17th July 2024
Job Ref:

Senior Pensions Administrator

We’re hiring!

Would you like to be part of a global company?

Do you have strong attention to detail and commitment to provide ongoing quality?

Do you prioritise customer satisfaction to achieve service level agreements?

Are you looking for a role that offers you a career path and ongoing development?

If this is you, then come and join us at our stunning new offices in Birmingham.

This is a hybrid role where you will have the flexibility to work 50% of your working week from home and 50% of your working week in the Birmingham office, giving you the opportunity to connect and work with your colleagues.

What the day will look like

  • Being a SME for processes, clients, systems, and tools and being proficient in processing and checking.
  • Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions.
  • Producing and analysing reports as required for internal and external clients and requirements.
  • Identifying issues with processes handled in teams and driving a process to find and implement solutions.
  • Implementing changes to tools and documentation needed to support effective service delivery.
  • Increasing the level of processing knowledge and driving continuous improvement in all areas of processing.
  • Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation.
  • Sharing best practice with colleagues through process and tool training.
  • Taking part in both internal and external audits.
  • Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager.
  • Coordinating and participating in projects that will impact the work of teams and domains.

What we are looking for: 

  • Pensions administration experience
  • Team player, who can work to deadlines.
  • Good communication skills, both verbal and written.
  • Attention to detail and commitment to provide ongoing quality.
  • Understanding of Word and Excel.

We offer training and development, which includes support for professional exams. Additionally, as part of a growing worldwide organisation there are numerous opportunities to develop your career.

What’s in it for you

  • Discretionary bonus
  • Pension and life assurance scheme
  • Private medical care
  • Cycle to work scheme.
  • Virtual GP and employee assistance programme.
  • Workplace savings scheme
  • Free membership to onsite gym and on site café.
  • Two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.

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