Senior Pension Administrator

Salary Description:
£Competitive + Benefits
Location Description:
Job Role:
Pensions Administration Manager, Pensions Administrator
Employment Type:
Contract Type:
Application Deadline:
30th January 2024
Barnett Waddingham
Job Ref:


We are proud to be a leading independent UK consultancy at the forefront of risk, pensions, investment, and insurance. Each individual delivers on our shared values and our commitment to ensuring the highest levels of trust, integrity, and quality. We aim to continue our growth by recruiting talented and committed individuals that have the desire to learn and develop. We strive to employ staff who share our values and can bring special skills - enhancing the service that we provide to our clients.

At Barnett Waddingham, we are currently recruiting an exciting opportunity for a Senior Pension Administrator to join a growing and enthusiastic team in our Cheltenham, Bristol, Guildford or Birmingham offices (hybrid working, 2 days a week). The successful Senior Pension Administrator will be an experienced and technical individual, with a strong background in DB Pensions administration. 


  • Manage projects and a portfolio of clients.
  • Undertake a proactive client facing role, involving communicating with clients and attending meetings.
  • Check cash handling functions, liaising with the bank and investment managers as appropriate.
  • Liaise with authorities including DWP, HMRC, The Pensions Regulator and the Information Commissioner.
  • Deputise for the Team Leader as agreed and delegate where appropriate.


  • 5+ years of industry experience.
  • A strong background in DB pension administration is essential.
  • Senior and 3rd party administration experience is required.

Benefits Summary

  • Competitive discretionary annual bonus
  • Core benefits paid for by BW including life assurance, group income protection, private medical cover and 25 days holiday per year with holiday trading
  • A generous pension scheme where we contribute 8% of your salary from day one of your employment
  • Employee Assistance Programme to support you and your family through any concerns or challenges you may experience
  • A comprehensive range of voluntary benefits to suit your life stage and lifestyle including a tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, extension of private medical cover or life assurance to family members, gym membership, travel insurance and a broad range of discounts at hundreds of retailers including supermarkets, fitness centres, travel and leisure companies
  • Manage a portfolio of clients
  • Manage projects to ensure all deadlines and budgets are met
  • Check manual and computer-generated benefit calculations and related correspondence for accuracy
  • Check updates to the member database and computer-generated benefit calculations and related correspondence
  • Communicate with clients, their members and advisers
  • Undertake a proactive client facing role, attending client meetings
  • Assist with promoting our administration services and systems to existing and potential new clients
  • Check cash handling functions, liaising with the bank and investment managers as appropriate
  • Check client pensioner payrolls, including calculation of net pay, arranging payments, liaison with tax offices and preparation of year end returns
  • Liaise with authorities including DWP, HMRC, The Pensions Regulator and the Information Commissioner
  • Prepare and check annual benefit statements (not applicable for PPF schemes)
  • Take responsibility for ensuring the completion of the annual report and accounts within agreed timescales
  • Read, research and understand documentation relating to each scheme (e.g. deeds)
  • Check work of other team members, ensuring accuracy and compliance with scheme rules, procedures and legislation
  • Ensure that any customer concerns or complaints are dealt with correctly and raised with the appropriate reporting Partner immediately
  • Perform consultancy and trustee secretarial duties, project based and committee work, as agreed
  • Maintain a clear understanding of how the PPF operates and the nature and type of compensation (specific for PPF Administration)
  • Adhere to specific targets, check calculations and tasks involved in working on PPF schemes, and respond to the need for a rapid turnaround of work (specific for PPF Administration)
  • Build strong, effective client and team relationships, in particular with Independent Trustees and the PPF (specific for PPF Administration)
  • Deputise for the team leader as agreed and delegate where appropriate while retaining accountability
  • Support effective team working
  • Encourage the team to look for efficiency gains

Experience Required

A strong background in DB pension administration is essential with experience of a full range of pension events is essential


  • As a minimum, GCSE (or equivalent) in Maths and English at grade C / 5 or higher
  • A relevant degree, Certificate in Pension Calculations or progress with other PMI examinations is desirable together with experience appropriate for the role in pension administration. 

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