Senior Pension Administrator

Job Description 

We are looking for a Senior Pension Administrator to join our ongoing team in Cheltenham

The Pension Administration Business Area provides a broad range of services to trustees of UK occupational pension schemes such as DB, DC, CARE and cash balance. These services include:-

• Benefit administration
• Pensioner payroll
• Administration consulting services
• Scheme governance and trustee secretarial
• Bespoke one off projects
• Cash handling and preparing draft accounts
• PPF assessment administration services
• Data audits and data cleansing
• Specialist roles

A strong background in DB pension administration is essential with experience of a full range of pension events is essential.

Qualifications

Ideally you'll have a relevant degree, Certificate in Pension Calculations or progress with other PMI examinations. A strong background in DB pension administration is essential. You'll also need to have a minimum of GCSE Grade “5” or “C” in Maths and English.

Benefits Summary

• Competitive discretionary annual bonus
• Core benefits paid for by BW including life assurance, group income protection, private medical cover and 25 days holiday per year with holiday trading
• A generous pension scheme where we contribute 8% of your salary from day one of your employment
• Employee Assistance Programme to support you and your family through any concerns or challenges you may experience
• A comprehensive range of voluntary benefits to suit your life stage and lifestyle including a tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, extension of private medical cover or life assurance to family members, gym membership, travel insurance and a broad range of discounts at hundreds of retailers including supermarkets, fitness centres, travel and leisure companies

Responsibilities

• Manage a portfolio of clients
• Manage projects to ensure all deadlines and budgets are met
• Check manual and computer-generated benefit calculations and related correspondence for accuracy
• Check updates to the member database and computer-generated benefit calculations and related correspondence
• Communicate with clients, their members and advisers
• Undertake a proactive client facing role, attending client meetings
• Assist with promoting our administration services and systems to existing and potential new clients
• Check cash handling functions, liaising with the bank and investment managers as appropriate
• Check client pensioner payrolls, including calculation of net pay, arranging payments, liaison with tax offices and preparation of year end returns
• Liaise with authorities including DWP, HMRC, The Pensions Regulator and the Information Commissioner
• Prepare and check annual benefit statements (not applicable for PPF schemes)
• Take responsibility for ensuring the completion of the annual report and accounts within agreed timescales
• Read, research and understand documentation relating to each scheme (e.g. deeds)
• Check work of other team members, ensuring accuracy and compliance with scheme rules, procedures and legislation
• Ensure that any customer concerns or complaints are dealt with correctly and raised with the appropriate reporting Partner immediately
• Perform consultancy and trustee secretarial duties, project based and committee work, as agreed
• Maintain a clear understanding of how the PPF operates and the nature and type of compensation (specific for PPF Administration)
• Adhere to specific targets, check calculations and tasks involved in working on PPF schemes, and respond to the need for a rapid turnaround of work (specific for PPF Administration)
• Build strong, effective client and team relationships, in particular with Independent Trustees and the PPF (specific for PPF Administration)
• Deputise for the team leader as agreed and delegate where appropriate while retaining accountability
• Support effective team working
• Encourage the team to look for efficiency gains