Senior Pensions Administrator - Home Working

Salary Description:
Highly competitive salary and excellent benefits package.
Location Description:
Job Role:
Pensions Administrator
Employment Type:
Contract Type:
Application Deadline:
1st August 2022
Susan Ford Recruitment
Job Ref:
SF 222080

Our client helps some of the UK’s best known brands and public sector organisations manage complex and regulated administration covering pensions, payroll and payments.  They have a superb opportunity for an experienced pensions administrator to join their small, specialist Defined Benefits team in the role of Senior Pensions Administrator. . 

You will be working with clients on a day to day basis, assisting and supporting them with highly confidential and potentially complex queries regarding their pension administration. 

Our client is looking for someone who has a good level of background pensions technical knowledge and who is methodical, questioning and accurate. On a daily basis the team has to consider Lifetime and Annual Allowance limits, scheme max and EFRBs. Therefore, this is a good role in which to test and improve your knowledge of pensions legislation.

If you have pensions experience and are able to demonstrate these skills, experience and behaviours, then this is a great opportunity for you to join this respected team  and progress. Our client is committed to promoting from within and future  roles may include team leadership or more strategic operations roles across the business.

On a day to day basis you will be responsible for:

•        Providing an administration service to customers as per SLA

•        Processing of a wide range of routine and non-routine documentation within defined procedures

•        Calculating automated and manual pension benefits

•        Check calculations and communications produced by other members of the team

•        Resolving customer enquiries (oral and written) based on competent working knowledge of the customer requirements

•        Drafting of non-standard correspondence in response to customer enquiries

•        Inputting customer details and accessing customer information

•        Collating and analysing data and producing routine reports, schedules and summaries in order to update customer records, resolving customer queries

•        Provision of technical guidance to members of other teams

•        Carry out projects and ad-hoc activities as determined by Team Manag

Qualifications, Skills, Knowledge:

The successful candidate will demonstrate the following experience, skills and behaviours:

•         A proven track record and able to demonstrate good knowledge of defined benefit pension scheme.

•         Able to work as a part of a team and on own initiative.

•         PMI qualifications preferable, but not compulsory

•         GCSE (or equivalent) Maths and English Grade C

•         Good written and communication skills

•         Ability to develop working relationships


Candidates can expect a highly competitive salary and comprehensive benefits package including:

•         28 days + 8 bank holidays. Option to buy more days through salary sacrifice. 

•         A cash payment annually towards flexible benefits, e.g. dental insurance, gym membership, the above extra holiday etc.  

•         4 x Life Assurance.  

•         Company sick pay (2 months full pay, 2 months half, following probation).  

•         Matched pension scheme (e.g. you pay in 6%, company pay in 6%), up to 10% each side (20% in total).  

•         Discounts with major retailers

•         Maternity or adoption leave of 3 months full pay, with return to work bonus / 2 weeks paid paternity leave.  

If you are interested in discussing the role in greater detail, please call us today on 0121-684 1555 quoting the above role/reference number or alternatively send us your up to date CV, referencing the role and indicating your salary expectations.

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