Pensions Regulation Officer – Relationship Supervision

About us

More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.

Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.

It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.

Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.

We operate a flexible hybrid working model, subject to government guidelines, where attendance in our Brighton office is required. Attendance in the office is team and role dependent and this role will include some home working.

The job

We’re recruiting a number of Pensions Regulation Officers to join our relationship supervision team.

Relationship Supervision involves working closely with pension schemes to identify areas of concern before they get worse, helping them improve and embed best practice. We work with many of the UK’s largest and most complex schemes, including master trusts, and have recently started working with third-party administrators. Neary 70% of workplace pension savers are in schemes supervised by our relationship supervision team.

Your role

As a Pensions Regulation Officer (Specialist grade), you’ll be at the heart of our relationship supervision team, which covers a wide range of scheme types, including defined benefit, defined contribution, public service, CDC, superfunds, and master trusts.

Your role will be to get to know the schemes in your portfolio and to identify risks and ways they can improve.

Things you can expect to be involved in daily include:

  • Systematically reviewing key areas of the schemes in your portfolio as well as responding to events as they occur – carrying out an initial assessment and summarising them with a view to how TPR should react.
  • Working with advisers to engage with the key people at a scheme, which might include attending evaluation meetings, reviewing scheme documentation or observing board meetings.
  • Making recommendations and following up on assessments or action plans to improve regulatory outcomes for the scheme within agreed timescales.

To be successful at this role you’ll need to be able to build relationships, assess risk, ask for and share complex information. You’ll also be thorough in analysing information, applying rules and keeping records of your assessments, case strategies, action plans.


Your responsibilities include:

  • Building strong collaborative relationships with schemes as a dedicated point of contact
  • Making informed decisions about the approach taken in influencing scheme behaviors
  • Developing timely, efficient, and effective strategies
  • Managing your own time and available resources to achieve positive outcomes
  • Collaborative working with internal and external stakeholders at all levels
  • Using your knowledge and experience to set the tone of discussions, influencing high profile internal and external Boards and steering groups
  • Innovating and driving change, as well as getting involved with continuous improvement, projects and training
  • Carry out assessments to consider investigative activity with our Enforcement team as required

Essential and desirable criteria


  • Experience of working effectively independently and in a team while managing a portfolio of casework (or equivalent)
  • Substantial experience of working in a financial/banking/regulatory/legal/pensions environment
  • A broad knowledge of the pensions market and underlying financial arrangements
  • Critical thinking skills and an ability to evaluate information to reach a decision
  • Excellent communication skills for managing stakeholders and building relationships


  • Experience of working within project management and/or the development processes

Person specification

  • Strong verbal and written communication skills
  • Ability to build strong interpersonal relationships with internal and external stakeholders
  • Proactive and flexible
  • Good problem solving and analytical skills
  • Ability to negotiate difficult conversations
  • Attention to detail and accuracy


we offer an excellent benefit package including:

  • Civil Service defined benefit pension scheme
  • Discretionary bonus arrangements
  • Access to performance-related pay progression
  • 25 days annual leave
  • Flextime with ability to take up to two days flexi leave a month
  • Flexible working arrangements, including hybrid working
  • Career development opportunities
  • Enhanced parental leave arrangements
  • Free employee assistance programme
  • Location in Brighton and Hove area

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