Our client is a market leader provider of data, technology, and consultancy services to the Pension industry.
This role is to provide support for the company’s suite of eProducts to their clients.
You will gain a broad knowledge of the company products as well as developing your technical skillset - full training is provided by their own internal team.
Main responsibilities include:
· Provide support for suite of eProducts
· To provide support to internal and external customers, resolving business application problems within service level agreements (SLA).
· Writing SQL queries to resolve issues and improve existing functionality.
· Peer reviewing and testing colleagues work.
· Writing technical specifications to be passed to the development team where changes are required to the core system.
· Maintain and create support desk documentation
This role is offered on a hybrid basis working from home and office.