Senior Pension Administrator

Salary Description:
Location Description:
Job Role:
Pensions Administration Manager, Pensions Administrator, Other
Employment Type:
Contract Type:
Application Deadline:
3rd November 2021
Barnett Waddingham
Job Ref:


As a proud, leading independent UK professional services consultancy across risk, pensions, investment and insurance, we’re free to do the right thing by all our clients at all times. We act as a trusted partner for a wide range of clients in both the private and public sectors – this includes almost 25% of FTSE 100 and almost 10% of FTSE 350 companies. We are free from any external stakeholders, allowing us to take a long-term view with all our clients and giving us the freedom to bring fresh new ideas to the table unobstructed. We call this free thinking.

Our core business is the provision of services to trustees of UK occupational pension schemes such as DB, DC, CARE and cash balance.

The Pension Administration Business was established in 1993 and we provide a broad range of services including:

  • Benefit administration
  • Pensioner payroll
  • Administration consulting services
  • Scheme governance and trustee secretarial
  • Bespoke one off projects
  • Cash handling and preparing draft accounts
  • PPF assessment administration services
  • Data audits and data cleansing
  • Specialist roles

We are looking for a Senior Pension Administrator to join one of our ongoing DB teams in Liverpool. We also have other locations available. This is a full-time permanent position and offers the option of home working via WorkSmart.


  • Manage a portfolio of clients
  • Manage projects to ensure all deadlines and budgets are met
  • Check manual and computer generated benefit calculations and related correspondence for accuracy
  • Check updates to the member database and computer generated benefit calculations and related correspondence
  • Communicate with clients, their members and advisers
  • Undertake a proactive client facing role, attending client meetings
  • Assist with promoting our administration services and systems to existing and potential new clients
  • Check cash handling functions, liaising with the bank and investment managers as appropriate
  • Check client pensioner payrolls, including calculation of net pay, arranging payments, liaison with tax offices and preparation of year end returns
  • Liaise with authorities including DWP, HMRC, The Pensions Regulator and the Information Commissioner
  • Prepare and check annual benefit statements (not applicable for PPF schemes)
  • Take responsibility for ensuring the completion of the annual report and accounts within agreed timescales
  • Read, research and understand documentation relating to each scheme (e.g. deeds)
  • Check work of other team members, ensuring accuracy and compliance with scheme rules, procedures and legislation
  • Ensure that any customer concerns or complaints are dealt with correctly and raised with the appropriate reporting Partner immediately
  • Perform consultancy and trustee secretarial duties, project based and committee work, as agreed
  • Maintain a clear understanding of how the PPF operates and the nature and type of compensation (specific for PPF Administration)
  • Adhere to specific targets, check calculations and tasks involved in working on PPF schemes, and respond to the need for a rapid turnaround of work (specific for PPF Administration)
  • Build strong, effective client and team relationships, in particular with Independent Trustees and the PPF (specific for PPF Administration)
  • Support, implement and maintain Information Security procedures and activities in accordance to Barnett Waddingham’s Information Security Policy, and other Barnett Waddingham accreditations and awards
  • Deputise for the team leader as agreed
  • Delegate where appropriate while retaining accountability
  • Support effective team working
  • Encourage the team to look for efficiency gains
  • Provide constructive feedback for others in order to improve their understanding, knowledge and support the development of the individual by coaching and training
  • Any other reasonable task as advised from time-to-time
  • Support, Implement and Maintain Information Security procedures and activities in accordance to Barnett Waddingham’s Information Security Policy

The above is intended to describe the general nature and responsibilities of the role and is not intended to be an exhaustive list of all duties or responsibilities of employees in this role


Ideally you'll have a relevant degree, Certificate in Pension Calculations or progress with other PMI examinations. A strong background in DB pension administration is essential. You'll also need to have a minimum of GCSE Grade “5” or “C” in Maths and English.


  • GCSE/A levels are preferred 
  • A relevant degree, Certificate in Pension Calculations or progress with other PMI examinations is desirable together with experience appropriate for the role in pension administration. 
  • A strong background in DB pension administration is essential with experience of a full range of pension events
  • A strong understanding of Microsoft Office programmes, in particular Excel, Word and Outlook.
  • Minimum of GCSE Grade “5” or “C” in Maths and English

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