One of the UK’s leading pension and benefits consulting firms is looking to hire a Pension Administration Manager to lead and support part of their busy Birmingham city centre based third party administration business.
The role will be to develop and maintain a portfolio of Third Party Administration client schemes. You will be responsible for ensuring client satisfaction ensuring SLAs are met or exceeded. You will proactively lead and develop the administration team and Team Leaders and have overall responsibility for a defined client portfolio, with a view to providing exceptional client service and relationship management
The successful candidate will already have experience of managing people within a Third Party Administration environment, though you could be a team leader ready to make the step into a more senior management role.
You will possess proven pensions administration operations management and have a detailed knowledge of third party pension administration. You’ll be fully up to speed with best practice within the TPA environment and you will a comprehensive knowledge of pension legislation and procedures which may impact upon pension administration.