Client Director

Salary Description:
to £90k plus bonus , bens and car
Location Description:
Scotland
Job Role:
Pension Manager / Director, Other
Employment Type:
Full-time
Contract Type:
Permanent
Application Deadline:
Unspecified
Posted:
28th September 2018
Recruiter:
Jenson Fisher
Job Ref:
mb/jf/23

This leader in its field providing outsourcing for pensions administration and Hr solutions  is experiencing a substantial period of growth,  resulting in the need for additional client managers to retain and service the wide variety of clients and to input to the strategy and direction of this area within the organisation. Working closely with Trustees, Governance Committees, Pension Managers Hr & Finance Directors to understand and meet their requirements through the provision of a multitude of administration services. The key focus will be in meeting the agreed SLA's that were set and retaining and developing the client relationship through the quality of service provision. Working closely with peers to ensure the services are delivered on time, accurate and in line with the compliant and legislative frameworks surrounding the industry. In addition , they key aspect of this role is strategy, working closely with the clients to understand their needs and future progression where they can be supported from the services provided. To work closely with the decision makers and to cement the relationship across the full suite of services , to provide innovation to the client. Coming from a similar background you will understand the complexities of the role and services provided in an outsourcing environment , the structure and operations required to fulfill SLA's and meet, manage and exceed client expectations. In addition to the above you will be expected to have broader  knowledge , to develop the client in to other out sourcing  services 

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