Senior Pensions Administrator

Salary Description:
Highly Competitive
Location Description:
West Midlands
Job Role:
Pensions Administrator
Employment Type:
Contract Type:
Application Deadline:
1st March 2019
Susan Ford Recruitment
Job Ref:
SF 180523

Our clients, one of the largest, independent and award winning providers of pensions services in the UK have a fantastic opportunity for an experienced pensions professional to join their Midlands Office in a key administration role.  Supporting the team manager, you will use your skills and experience within pensions administration to offer technical advice and guidance to other team members and the regional team as a whole.  Your role will include checking and verifying calculations and processes carried out by other members of the team, being the main point of contact on your own portfolio of client schemes and supporting the wider client team on regional practices within administration.

Your main responsibilities will include:

  • providing a seamless, professional and personal service to meet the needs of our clients and members to give them the best possible experience

  • acting as a main contact for our client building strong client and member relationships

  • dealing with complex pensions related queries and requests which span the full pensions lifecycle

  • drafting admin reports, attend Trustee meetings and assist with presenting findings in admin reports at meetings

  • checking team members’ work

  • working with the Team Leader to improve operational efficiency and reduce costs

  • actively identifying ways to improve client and member service

  • assisting with workflow management and deputising for the Team Leader as necessary

  • overseeing cyclical and ad hoc projects from start to completion

  • developing and coaching less experienced members of the team

Ideally you will have a minimum of 4 years experience and will have a sound and complete knowledge of pension scheme administration within both member and scheme activity and with ad hoc pensions projects where you can demonstration your positive contribution towards successful project completion.  You will ideally have achieved success within pensions professional examinations or you will be studying towards  completion. You will have been successful within a senior pensions administrator role and have attended client and/or Trustee meetings and demonstrate excellent client relationship and all round communication skills.  

In return you will enjoy an above average benefits package and receive full support towards the professional examination process.  You will be working within an excellent environment, within a highly professional and experienced pensions office offering the opportunity to develop your career within pensions administration management and in the pensions arena as a whole.

If you would like further information or you would like to discuss this role further in complete confidence, please call us today on 0121-684 1555 quoting the above reference.  Alternatively, if you are interested in the role, please send your CV to, quoting the job reference and indicating your salary expectations.

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