Pensions Support & Development Manager

Salary Description:
£50, 903 per annum
Location Description:
Kingston upon Thames - Surrey
Job Role:
Pension Manager / Director, Pension System / Software
Employment Type:
Contract Type:
21st February 2018
Surrey County Council
Job Ref:

Our Pensions team is part of the Orbis partnership, which encompasses Surrey County Council, East Sussex County Council and Brighton & Hove City Council. The purpose of this partnership is to deliver greater value for our councils, residents and customers by increasing efficiencies and exploiting the benefits of sharing people, resources and technology.

This new role is strategic as well as operational as it has responsibilities for providing overall guidance to the operational teams in terms of the effective development, adoption and implementation of new technologies to maximise their performance and efficiency. The Orbis partnership is committed to supporting the agenda of continuous improvement to the services provided to pension funds and this role is key to the success of the pensions team.

To achieve this you will be planning, leading and reviewing the work of the Pensions Support team who provide pensions technical and IT support to the Operations Teams within Pension Services across Orbis to ensure that processes are implemented and reviewed to maximise efficiency and to meet (exceed) the required performance standards.

You will oversee a support service which covers pensions technical and IT support in respect of pensions administration for a number of public sector pension schemes (Local Government and Firefighters) as well as completing employer responsibilities for other schemes (Teachers and NHS schemes).

Using a range of people management techniques, you will lead, develop and performance manage members of the team that provide a full technical support service, securing resources to ensure the delivery of a high quality professional service to customers and partners.

Although this role involves working as part of a well-supported team you will be given the tools to work independently and flexibly as the business needs to allow you to deliver work to a high standard.

You will also have the opportunity to represent Pension Services at Local Pension Boards and Committees as well as regional and national groups and promote the benefits of operating in a partnership environment.

We are looking for someone who is comfortable leading by example in modelling and embedding the organisation’s values and behaviours to help build a sustainable, highly effective organisation and to develop our reputation as a successful Pensions service delivering value to our customers and residents.

To be shortlisted to interview your CV and personal statement will clearly evidence with examples where relevant:

  • Extensive understanding of systems in a pensions environment
  • Experience of managing staff in a technical pensions environment
  • Experience and ability to work with stakeholders and business partners (internal and external).
  • Excellent communication skills to allow you to develop and maintain working relationships.
  • A flexible and adaptive approach to work
  • Experience of successfully driving continuous improvement.

*Closing date for applications is 23:59 on 18th March 2018*

Orbis and Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under-represented groups.

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