Senior Team Leader

Salary Description:
Up to £ 40000 dependent on experience.
Location Description:
South Birmingham
Job Role:
Pensions Administrator
Employment Type:
Contract Type:
13th March 2017
Susan Ford Recruitment
Job Ref:
SF 170101

An exciting opportunity has become available for an Team Leader to join our clients Third Party Administration department in Birmingham to achieve success through exceptional client service and great people leadership. You’ll have overall responsibility for the day-to-day leadership of a busy and diverse team of administrators who work on DC schemes, data processing, ill health liability insurance claim processing and online member support. 

The role will provide lots of stretch, variety and interesting challenges as the client is experiencing continued growth and new business wins. You’ll get to use your leadership skills, pensions admin experience and new ideas to good effect, right from the start, and you can look forward to developing new skills and ways of working too, with lots of support from the company.

 Some of your main responsibilities will include:

 ·         Leading the team with a positive, motivational approach.

·         Overseeing all the workflow management and work allocation across the team.

·         Acting as the main contact for and point of escalation for the team, other colleagues around TPA and clients.

·         Proactively driving efficiency and continuous improvement within the team and the wider practice.

·         Recruiting and developing new team members to be the best that they can be.


You’ll be really strong and confident at applying your practical DC pension scheme knowledge. You’ll have a flair for working with numbers, as well as great communication skills which you’ll use to build relationships with your colleagues and clients.

 You’ll be up for a challenge, adaptable and thrive on working under pressure, looking for opportunities coming from challenges, and finding solutions which will make a positive difference to your team and your clients.

 Qualifications, Skills, Knowledge:

 Successful candidates for this role will already have extensive experience of working in pensions operations with detailed and up to date knowledge of legislation relating to pensions in general but with specific skills with DC pension arrangements. You will also have proven man management skills having led a team or sub team previously.  Ideally you will have some project management abilities. 

You will have a minimum of 8 years pensions administration experience working within either a TPA or In house organisation.  You will also ideally have progressed with professional examinations however it is essential that you have sound, up to date knowledge of pension scheme legislation and practice.


Candidates can expect a highly competitive salary and comprehensive benefits package, including full study support where applicable. The firm is committed to the personal and career development of all employees and this position offers excellent growth potential within a dynamic and growing organisation


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