Juliette Lister and Lisa Tremlett are currently assisting a third party pensions company who are presently recruiting for a Pensions Team Manager
PURPOSE OF THE JOB To lead a team of administrators in the delivery of a continually improving level of customer service to clients and members in terms of quality cost and time. Organising and prioritising the workflow of the team in order to meet service level agreement and actively seeking new ways to improve procedures.
KEY DUTIES & RESPONSIBILITIES
To create and maintain consistent and accurate scheme records using the appropriate systems
To have excellent knowledge of and ability to use the internal systems effectively.
To have in depth technical pensions knowledge to cover both DB and DC schemes.
To make every effort to ensure the contracted performance targets and quality standards are met and to implement procedural changes to improve the standards.
To support and assist the Team Leaders and senior management team.
To be responsible for checking calculations and processes as required. To take responsibility for organising the work of the administrators in the team. Mentoring subordinates and identify training needs to ensure staff achieve their full potential.
. Profile Search and Selection are a specialist Pensions and Financial Services recruitment agency with opportunities nationwide - Please feel free to contact us direct should you wish to discuss any further vacancies
