Superb opportunity to join a specialist team administering a DC schemes with a leading consultancy. Build on your previous pensions experience with an established team in a busy and thriving environment.
Benefit from a hybrid working structure of 2 days per week in the office, with a flexible approach to suit your work-life balance.
About the role
- Support client membership through the transition of services from their current provider.
- Participating in all aspects of client complaints administration from the initial request through to completion and the final resolution.
- Responsible for the adherence to the change, complaints, quality assurance and operational excellence frameworks enabling the delivery of a quality service.
- Training, supporting, and mentoring colleagues, as appropriate, across team.
About you
- Demonstrable experience of dealing with DC occupational pension schemes.
- Excellent time management skills with the ability to organise and prioritise own workload and diary manage.
- Customer and quality focused.
- Experience of coaching and supporting colleagues.
Please quote reference 81569. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here [1] for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk [2] for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies. Links: ------ [1] https://sammons.co.uk/recommend-a-friend/ [2] http://www.sammons.co.uk/