Senior Pension Regulation Case Manager- Lead Specialist

Role

We are recruiting a number of Senior Pension Regulation Case Managers (lead specialist grade) to join our Events Supervision department. Our focus is to develop and apply supervision strategies that ensure we play a key role in preventing harm to UK pension savers.

Events Supervision plays a key role in developing strategies to effectively respond to emerging risks and opportunities in the pensions market. We work constructively with schemes to resolve problems/issues swiftly, putting the saver at the heart of everything we do.

We are looking for people who excel in the ability to quickly identify and constructively respond to emerging risks or issues utilising their knowledge, corporate awareness, strong leadership skills, sound judgement and analytical ability, to enable us to effectively engage with schemes to clearly set out our expectations, mitigate risks and take regulatory action when necessary.

It is an exciting time to work in pension regulation. The pensions landscape is moving quickly. Pension freedoms, authorised master trusts, and the Pension Schemes Act  2021, which introduces pensions dashboards, collective defined contribution schemes, and greater powers for TPR to secure saver outcomes, are all driving significant change for us, the market, and for savers. The roles available cut across the full pensions landscape.

There are roles within events supervision across our core activities including rapid response, event driven supervision, regulatory initiatives, applications and authorisation.

You can find out more about Supervision on our website

Responsibilities

As a Senior Pension Regulation Case Manager you will be a role model and advocate for Events Supervision having a strong understanding of pensions regulation, the corporate strategy and the relevant social and economic horizon.

You will be doing some of our most challenging and rewarding work. No two days will be the same and you will need to be positive and flexible. You must be open minded, respectful of others and a credible leader who owns and leads interactions with schemes, sponsors or projects.

To be successful at this role you will need to understand risks and be able to build and manage relationships at all levels. Sometimes these relationships will require difficult conversations and you will need to have the confidence and knowledge to be able to get the message across and to negotiate appropriate outcomes. You will also be gathering and sharing complex information, analysing it and keeping records of your assessments, strategies, action plans and outcomes.

Your role will include:

  • Managing a portfolio of cases and engagements (gaining insight and using this to establish and deliver strategies)
  • Achieving improved regulatory outcomes using appropriate approaches. This may include engaging with trustees and other stakeholders to address issues of crystallising scheme or employer risk, developing strategies to clearly set expectations with specific groups in the market and monitoring and assessing emerging risks to identify appropriate mitigation options.
  • Ensuring the timely, efficient and effective regulation of occupational pensions by having a deep understanding of pensions and/ or regulation and developing strategies and applying relevant knowledge, legislation, regulation and judgment in all the circumstances to reach decisions and communicate outcomes
  • Influencing and negotiating with trustees and other stakeholders at a senior level (typically employer board) to ensure they take appropriate actions to address identified risks including on high profile and complex cases
  • Building strong relationship with key stakeholders (internally and externally) and representing TPR in forums, events and meetings.
  • Leading on new ways of working, putting policy into practice, continuous improvement, projects, updating and designing guidance and training materials. This can include a range of opportunities such as leading on the design and delivery of regulatory initiatives, quality assurance systems and thematic reviews.
  • Escalating material issues as appropriate, including proposing appropriate, outcome-focused solutions
  • Leading and/or providing peer support on interactions or relationships where more than one specialist is required
  • Leading on training initiatives for colleagues both within the department and across wider TPR as appropriate.
  • Ensuring the smooth transition of work between teams within TPR (e.g. Supervision to Enforcement), often in complex circumstances

Essential and Desirable Criteria

You must act and be seen to act in a way that aligns with and demonstrates TPR values and behaviours, putting savers at the heart of what we do and being able to articulate and demonstrate an understanding of the importance of diversity in the workplace, and inclusivity in practice.

Essential

  • Proven track record of managing a portfolio of complex casework (or equivalent) and doing this both working independently and as part of a team.
  • Experience of working in a financial/banking/regulatory/legal/pensions environment.
  • Experience of pensions regulation and the pensions industry gained externally or within TPR to such a level as to be able quickly assess information and risk, be a subject matter expert for others, confidently and assuredly deal with trustees and other stakeholders at a senior level.
  • Defined Benefit scheme technical knowledge, including funding, clearance, and TPR anti-avoidance powers.
  • Strong financial and commercial awareness, with experience of commercial and pensions landscape, including corporate transactions and distress.
  • Knowledge of the social, economic and political environment and TPR’s corporate strategy 
  • Experience of robust evidence-based decision making in complex areas; ability to analyse complex information and data within context and translate that into a clear and actionable strategy.
  • Strong verbal and written communication skills: Interactions with schemes and employers will require exact explanation of TPR’s position and expectations for their schemes. Must be able to communicate and report findings to senior stakeholders clearly and give a clear and robust recommendations for further action.
  • Demonstrable experience of negotiating with/influencing others. Must be able to strongly challenge/interrogate information provided and determine an action plan. Negotiate implementing these actions with trustees, employers and others, as well as follow through on their execution.
  • Experience of coaching and/or mentoring.

How to apply

Click below to apply quoting role reference number 121948. Please also confirm if you are interested in a permanent for fixed term contract when submitting your application along with:

  • a covering letter with details of how your skills and experience meet the role requirements
  • a copy of your CV
  • details of your notice period

 CV’s alone will not be considered.

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