Experienced Pensions Administrator

Salary Description:
Highly Competitive
Location Description:
Birmingham City Centre/ Home Working
Job Role:
Pensions Administrator
Employment Type:
Contract Type:
Application Deadline:
17th June 2022
Susan Ford Recruitment
Job Ref:
SF 222024

This is a a superb opportunity for a experienced pensions administrator to join our client, one of the worlds leading providers of pensions and outsourced services in their Birmingham City Centre office. 

In this role, you will be will be primarily responsible for administering a defined set of pensions processes (member events and scheme events) for clients. You will be responsible for processing transactions and project work within these schemes, responding to queries and generating reports for clients.

On a day to day basis in order to provide a high quality administration support for internal and external clients you will be required to:

  • Accurately process transactions and queries by following procedures correctly and meeting agreed deadlines. 
  • Follow client specific requirements to meet each clients' exact needs.
  • Apply the processes and procedures of the team in daily work.
  • Achieve team and individual targets (KPIs, SLAs, quality targets).
  • Review and update procedures and documentation.
  • Contribute to the team as a whole, supporting the rest of the team based on their needs 
  • Maintain required levels of technical knowledge and behavioural standards, especially all regulatory and statutory requirements.
  • Build strong relationships with client teams, client representatives and third-party providers.
  • Communicate with relevant parties using the appropriate communication channel and language.
  • Perform additional tasks as requested by your manager.
  • Work closely with senior members of the team to increase understanding of the client, processes and tools/systems.
  • Actively participate in team meetings and seek opportunities to develop self and others where possible.
  • Collaborate with colleagues from other domains, client teams and business areas globally.

You will have a minimum of 12 months experience in the pensions industry from either an in house or third party operation and you will be developing your skills with some experience supervising and possibly checking colleagues calculations and processes .  In addition you will also demonstrate the following:

  • Team player, who is able to work to tight deadlines.
  • Excellent communication skills, both verbal and written.
  • Excellent attention to detail and commitment to provide ongoing quality.
  • Good understanding of Word and Excel.

This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through a flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday.  There are also the benefits of gaining tremendous career growth opportunities with a growing worldwide organisation. 

If you feel you have the skills our client is looking for or would like to know more about the role/company please call us today on 0121 – 684 1555, quoting the above reference.  Alternatively, please send us through your CV indicating your salary expectations and we will get back in touch with you.


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