The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice, and by influencing policy makers.
Our principles:
The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
Our aims:
* To provide the advice people need for the problems they face
* To improve the policies and practices that affect people’s lives
